F&Q

F&Q

Q: HOW LONG CAN I GET THE FEEDBACKS AFTER WE SENT THE INQUIRY? 

We will reply to you within 2 hours after receiving your inquiry.

Q: ARE YOU A DIRECT MANUFACTURER OR TRADING COMPANY?

We are a manufacturer with independent development capabilities, and we also have our international trade department, and we produce and sell ourselves.

Q: WHAT PRODUCTS CAN YOU OFFER?

We specialize in forklifts, including internal combustion forklifts, electric forklifts, and warehouse equipment.

Q: How long is the warranty of your products?

Warranty is one year or 2000 hours, whichever comes first.

Q: HOW ABOUT THE CAPACITY OF YOUR COMPANY?

Our monthly production capacity is about 1000 units.

Q: HOW MANY EMPLOYEES OF YOUR COMPANY? WHAT ABOUT THE TECHNICISTS?

We now have more than 300 employees, including 10 engineers and 50 technicians.

Q: HOW TO GUARANTEE THE QUALITY OF YOUR GOODS?

We will have corresponding inspections after each process. For the final product, we will do 100% full inspections according to customer requirements and international standards.

Q: WHAT’S THE PAYMENT TERM?

When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc.

Q: HOW TO DELIVER THE GOODS TO US?

Usually, we will ship the goods to you by sea.

Q: WHERE ARE YOUR PRODUCTS MAINLY EXPORTED TO?

Our products are exported to over 50 countries such as the United States, Mexico, Brazil, Argentina, Romania, Turkey, Poland, Algeria, Spain, Saudi Arabia, Australia, South Korea, Thailand, etc.

Q: WHAT IS THE DELIVERY TIME OF YOUR GOODS?

Delivery time is 35 days, special models and configurations require corresponding times.

Q: WHAT CERTIFICATE DO YOU HAVE?

Our factory complies with the ISO9001 quality system. All our products have CE certificates.

Dougong (China) Group

If you are interested in our forklift trucks, please send us an email in time